Ticket sales begin on Wednesday 11th September at 11am, you will need to come to this page, and follow the directional links to purchase.  

 
Once on the Eventbrite page you will need to select a general admission ticket and the sessions you would like attend on the day. You must have a general admission ticket with your name in order to gain entry to the event.  

- Unfortunately, at some events last year we experienced a large number of dropouts, meaning some of our attendees missed out on a chance to work out and a place at the event.  
- For Les Mills Experience Newport, Instructors will be required to place a deposit through the payment system of £20 per ticket.  
- You must use the email address associated with your Instructor account when purchasing your ticket. 

- You must have a general admission ticket with your name in order to gain entry to the event 
- Once your attendance has been registered on the day, this £20 value will be taken off your next release.  
- If you can no longer attend the event and request a refund, you will not be refunded the Eventbrite processing fee.

- You may only redeem one deposit per event. 

If you have multiple programmes, the £20 deposit from the first release processed at random. We cannot accept requests for it to be deducted from specific programmes. 

If your club purchases your releases on your behalf, please contact lmuk.instructor@lesmills.com after you have attended the event to organise your deposit return.

There have been instances where the clubs have not paid for their quarterly releases, so to benefit from the £20 back we need to ensure the new release has been purchased.

You may book as many sessions as you wish to attend but please be considerate of others. Please ensure you do not book clashing sessions as we will have to remove you from sessions. If there is space on the day you may attend extra sessions. We will be operating a waitlist for busy sessions on the day, please see Waitlist FAQ below. 

When you purchase your tickets, you will receive an email from eventbrite instructing you how to access your tickets via the eventbrite app. Your general admission ticket in the app will have a QR code that can be scanned at the doors of the event. 

When you complete your purchase on eventbrite, it will say ‘*number* TICKETS AT BOX OFFICE. Your tickets will be waiting for you at the venue's pick-up location on the day of the event. Please bring photo ID and the card used for purchase.’ This is referring to your sessions on the day.  

Each session will require a specific wristband colour. When you check in to the event you will receive your wristbands ready for each session. Please ensure you are wearing the correct wristband before you enter your session.  

There are 3 ways to see your sessions:  
- The email confirmation you receive after booking your tickets will show the sessions you have booked. 
- On your original booking email, click ‘view and manage’ your order online to see your sessions. 
- Log into your Eventbrite account and click to manage your booking.  

Up to one week before the event, you can request a refund if you no longer want your ticket. This refund will not include the Eventbrite processing fee as this is non-refundable. Refunds will be processed through Eventbrite and Les Mills UK hold no responsibility for refund payment. 

Any requests within a week of the event will not be refunded and you should get in touch with our team at lmuk.instructor@lesmills.com to discuss any extenuating circumstances.  

Les Mills UK take no responsibility for the transfer of tickets. You may only gain entry to the event if your name is on the ticket at the time the ticket sales close. Les Mills recommend requesting a refund if you can no longer attend the event.

You cannot amend your sessions once your booking has been completed, please see information around refunds if you can no longer attend the event.  

You cannot join on an online waitlist for this event. We will have a waitlist running on the day and in the case of any no shows you may be able to join the session.  

You will require a general admission ticket to access the event and then you  can follow the below instructions to join the waitlist. 

We will have a specific waitlist desk at the venue. Please visit this desk and they will give you a numbered ticket for your waitlisted session. The waitlist will be let in to the session in numerical order depending how many spaces are available. 

Opening time for waitlists: 

LES MILLS FUNCTIONAL STRENGTH & RPM 1 –0800

BODYPUMP & LES MILLS SPRINT 1 – 0900

LES MILLS CORE – 1000

LES MILLS SHAPES & RPM 2 – 1115

LES MILLS PILATES – 1200

BODYATTACK & LES MILLS SPRINT 2 – 1300

BODYBALANCE – 1400

BODYCOMBAT – 1510

LES MILLS DANCE – 1600

Please do not try and join the waitlist for programmes until the times listed above. 

This event is another awesome opportunity to bring the Les Mills community together and connect through the latest music and moves. Les Mills Experience will not be offering Instructor education so you will not receive an ongoing development point.

We are limited to the size of the venue and venue risk assessment.

Absolutely, we will have a on the day waitlist for classes that are full. Classes that are not full you are welcome to attend on the day.

Tickets will be on sale until 12pm on Monday 11th November. 

We have tried our best to fit in as many classes as possible at each event and we will aim to get a variety of programmes at each Les Mills Experience event.

A water bottle, gym towel  & snacks to keep you topped up through the day. There will also be food available on site for purchase. 

You can only add one general admission per order. If you need to purchase a ticket for somebody else this will need to be a separate order with their name and email on the ticket. 

While our workouts are designed for everyone, LES MILLS EXPERIENCE is only open to attendees who are 18 years of age or older.